9:00-9:45 a.m. – Chat GPT as a Writing/Design Aid at Early Stages of Writing Projects and Text Development,by Pavel Zemliansky, Oslo Metropolitan University
9:45-10:30 a.m. – Plain Language and UX: An Approach for Technical Communication,by Carolyn Gubala, University of California Davis, University of Strasbourg
10:30-11:00 a.m. – Break
11:00-11:45 a.m. – Fake News: A User Experience Perspective, by Ray Gallon, University of Strasbourg, The Transformation Society
11:45 a.m.-2:00 p.m. – Open time for lunch on your own and networking
Start of Symposium Presentations
2:00-2:15 p.m. – Opening Remarks
2:15-2:45 p.m. – Through the Digital Doorway: Designing for Humans,by Pamela Kostur, Centennial College
2:45-3:15 p.m. – Branching Scenarios and Design: Building Different User Experiences,by Joseph Bartolotta, Hofstra University and Tiffany Bourelle, University of New Mexico
3:15-3:45 p.m. – Coffee Break
3:45-4:15 p.m. – From Documentation to User Assistance – Pitch Your Skill Set!,by Leonie Saremba, Neptune Software
4:15-4:45 p.m. – Usability and Design of a Multi-User Virtual Environment for Collaborative Online International Learning,by Yvonne Cleary, University of Limerick, Ireland, Darina Slattery, University of Limerick, Ireland, Bård Ketil Engen, Oslo Metropolitan University, Norway and Tonje Hilde Giæver, Oslo Metropolitan University, Norway
4:45-5:00 p.m.– Closing Remarks
5:00-6:00 p.m. – Reception
Saturday, 13 April 2024
Second Day of Symposium Presentations
9:00-9:05 a.m. – Opening Remarks
9:05-9:45 a.m. – Round Table Discussion – Bridging the Language Gap in 2024: Leveraging Insights for Greater Impact, by Antoine Pezé, Synopsis and Les Gobelins in UX research, Pauline Girardey, Freelance senior UX Researcher & Research Ops (formerly with Publicis Sapient), Katarina Lechner, Legartis, Marie-Aude Sourd-Ramos, Freelance Senior UX/CX Researcher & Mentor; University of Strasbourg
9:45-10:15 a.m. – The Unsung Heroes of Product Development: How UX Writers Facilitate the Work of Localization and Documentation Teams, by Katharina Urbantat, InVision AG and Birgit Horn, InVision AG
10:15-10:45 a.m. – Re-Thinking Software-Tooltips for Better Usability, Localization, and User Assistance,by Anton Bollen, TechSmith GmbH
10:45-11:15 a.m. – Coffee Break
11:15-11:45 a.m. – The Role of the User in Assessing Quality in Translation, Localization, and Technical Communication, by Leena Salmi, University of Turku and Tiina Tuominen, University of Turku
11:45 a.m.-12:15 p.m. – Streamlining Your Message: Optimizing Internal Communication through Standardization, by Birgit Fuhrmann, ZHAW Zurich University of Applied Sciences and Martin Schuler, ZHAW Zurich University of Applied Sciences
12:15-12:45 p.m. – More than Just Information: Improving the Joy of Use in Explainer Videos, by Louisa Guhl, Flensburg University of Applied Sciences and Lennard Friedrichs, Flensburg University of Applied Sciences
12:45-1:45 p.m. – Lunch
1:45-2:15 p.m. – Who Can Afford to be Misled by AI?, by Maximilian Rosin, Freelance technical writer and engineer
2:15-2:45 p.m. – Unlocking Usability: Leveraging Knowledge Management to Enhance Technical Documentation, by Isis Arce-Melton, Louisiana Tech University Alumni and Madison D. Brown, Louisiana Tech University
2:45-3:15 p.m. – Optimizing Procedures: The Role of Signaling and Personalization, by Michael Meng, Merseburg University of Applied Sciences and Christian Heckel, Merseburg University of Applied Sciences
